Privacy Policy
Okozone Store understands that you care about your privacy and we are committed to being transparent about how we collect, use, store, and disclose your Personal Information. This privacy policy (“Privacy Policy”) describes the information we collect about you, how it is used and to whom it is disclosed and explains the rights and choices you have to control how we handle your Personal Information.
Our Privacy Policy describes:
1. Services and Scope
2. Personal Information We Collect
3. How We Use Your Personal Information
4. How We Disclose Your Personal Information
5. Cookies and Similar Technologies
6. How We Protect Your Personal Information
7. Links to Third-Party Websites
8. Retention of Personal Information
9. Your Rights and Choices
10. Children’s Privacy
1. Services and Scope
In this Privacy Policy, “Okozone,” “we,” or “our” or “us” means Okozone Store (Private) Limited, and any affiliates (collectively “Okozone Store”), “Website(s)” means Okozone operated websites and Merchant accounts maintained by Okozone Store.
Unless stated otherwise, our Privacy Policy applies to all information Okozone Store collects that is or reasonably could be associated with you, including your online account information (“Personal Information”). Please read this Privacy Policy before using or accessing the Services. By using our Services, you communicate your understanding and acceptance of this Privacy Policy.
This Privacy Policy applies to:
• Our Websites,
• Our Merchant accounts,
• The distribution of magazines, Newsletters and online publications,
• As well as any other website that is owned or operated by any affiliates or any other features, content, merchant accounts maintained by us, and any other communications or services we offer from time to time (“Services”).
This Privacy Policy does not apply to:
• Other affiliates and brands. Each entity has its own privacy policy.
• Credit-related products. Each credit issuing bank has its own privacy policy.
• Payment Gateway Operators, Payment Processors, Merchant Banks. Each has its own privacy policy.
• Information collected by third parties through third-party websites or services that you may access through Okozone Services.
2. Personal Information
We Collect Information You Provide to Us:
We collect information you provide to us directly, and through third parties or service providers acting on our behalf, in connection with making purchases or using our services. This may include contact information, payment information, product preferences, among other information. If you choose not to provide certain information, this may limit your ability to take advantage of some features, promotions, or other Services.
Information We Collect Through Your Interaction With Us:
We and our affiliates, service providers, business partners, and select businesses with whom we have marketing relationships, may use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer our Websites, improve functionality, and to gather information about our user base as a whole.
Information from Other Sources:
We may combine information we receive about you from other sources with your account information or other information we maintain about you to help us correct or supplement our records, improve the quality of our Services to you and prevent or detect fraud. Such sources may include information collected from affiliates, business partners, payment processors, data brokers, marketing companies, AML service and data providers, companies that provide services on our behalf, and information transmitters. We may combine information we receive about you from other sources with your account information or other information we maintain about you. We will use this information consistent with this Privacy Policy.
3. How We Use Your Personal Information
We use your personal information to provide you products and services, such as to communicate with you, support you, personalize our services, and develop our Services. We may also use information for other accounting, legal, compliance or security purposes.
• To provide you products and services:
o Provide products and services that you request such as digital goods with electronic and virtual delivery.
o Provide relevant and personalized recommendations for products, Services and, promotional offers based on your engagement with us, electronically and virtually online.
o Communicate with you through various channels with transactional or promotional information.
o Enable subscription services, loyalty programs, and other digital services.
o Administering surveys or questionnaires and to provide rewards or gifts, where applicable.
• To provide customer services to you:
o Provide customer service when you need help and/or to improve and optimize your experience with Okozone online.
o Communicate with you through various channels to advise or provide status updates on your order, requests, inquiries, and applications.
o Support with your loyalty and subscription services.
• To market and advertise to you:
o Communicate with you through various channels about our products, services, updates, newsletters, promotions, surveys, and direct mailings.
o Manage your participation in events and sweepstakes.
o Publish customer testimonials or photos.
o Analyze our marketing strategies and trends regarding your use of our website, digital properties, and social media channels.
o Improve the effectiveness of our product and services, including websites, applications, and marketing campaigns.
o Send follow-up communications thanking you for your business or inquiring as to your satisfaction.
o Communicate with you, such as push notifications through our App, to welcome you to a Okozone location or event, show you eligible promotions, including those tailored to your location.
• To administer and enhance our brands:
o Administer our products and services.
o Track the efficacy of our websites, applications, and locations to help us learn more about our visitors’ and customers’ shopping behavior.
o Improve our website experience, including for troubleshooting and maintenance purposes.
o Customize customer experiences on our websites, applications, digital properties and in stores, which may include advertisements or promotions.
o Conduct research and internal analytics, develop new products and services, perform market research and data analytics, and analyze our products, services, websites, and applications.
• To secure our services, compliance, fraud prevention, and safety, including AML and sanctions:
o Protect against error, fraud, unauthorized transactions, claims and other liabilities.
o Detecting and preventing fraud and malicious activities on our digital offerings and in your accounts.
o For security and asset protection purposes across Okozone locations.
o Assist law enforcement and respond to regulatory enquiries.
o Comply with applicable legal mandates, our policies, or industry standards.
o Protect our, your or others’ rights, privacy, safety, or property, including by making and defending legal claims.
o Enforce the terms and conditions that govern our Services.
o Protect, investigate, and deter against money laundering (AML), sanctioned countries, entities, or individuals, and other fraudulent, harmful, unauthorized, unethical, or illegal activity.
• For any other purpose not listed here, with your consent.
In addition to the above purposes, we may collect and summarize customer and visitor information in a non-personal, aggregate format for any purposes, including statistical or research.
4. How We Disclose Your Personal Information
We may disclose information we collect to our business partners, advertising companies, and other third parties for the purposes described in this Privacy Policy. As explained in greater detail below, we may disclose certain categories of Personal Information with the types of entities set forth in this section for business purposes (as defined by applicable law) or as required to comply with a legal obligation.
Okozone Store may disclose Personal Information to our corporate parents, subsidiaries, affiliates, or divisions for business purposes in accordance with this Privacy Policy.
Service Providers:
We may disclose your Personal Information to service providers to perform services on our behalf such as email distribution, sending marketing communications, servicing products, maintenance of your account, conducting research surveys, verifying, and validating information that you have provided to us, delivering products, and providing customer support services. Service providers will only have access to your Personal Information as reasonably necessary to perform these tasks on our behalf and are not permitted to disclose or use it for other purposes.
Third Parties, Affiliates, Marketing Partners:
We may use the information that you provide us, or that we collect about you, in connection with the promotion of our products and services and those of our affiliates, including by sending or providing you with offers or promotional information. If you accept an offer from one of our third-party marketing partners, we may disclose your contact information to them.
Affiliate Programs:
We offer an affiliate program through a third-party affiliate manager. This program allows other websites to earn money by directing people (through links) to our Website. If you sign up as an affiliate, your Personal Information (such as website address and related information, email address, mailing and payment addresses, and contact information) is sent to the third-party affiliate manager who activates your affiliate status and pays you based on the sales you generate for our Websites. You may apply for this program using an Affiliate Program application.
Public posting and social sharing:
When you post public comments or ratings on our websites, through electronically and virtually online technologies, on public forums like our social media sites, blogs, and online reviews, your comments are accessible by other members of the public.
Third-Party Advertising:
We use third-party advertising companies to serve ads when you visit our Website. These companies may use information about your visits to this and other Websites to provide advertisements about goods and services of interest to you. Please refer to the ’Cookies and Similar Technologies‘ section for more information.
Credit Programs:
We may provide you with the opportunity to apply for an offer of credit in our stores or online. To create a more convenient application process, we may provide information from your customer account to a payment card issuer to generate a pre-approved credit offer and/or pre-populate your online credit card application with information from your customer account. By submitting a credit application either in store or online, you acknowledge and agree that we may provide your information to the payment card issuer in accordance with the terms and conditions of the application. For information about the privacy practices associated with your credit application, please contact the credit issuer.
Legal Disclosure:
We may disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you, (3) investigate and defend ourselves against any third-party claims or allegations; (4) protect your rights or safety or that of others, or to protect the security or integrity of our Service.
Sale or Transfer of Business or Assets:
Your Personal Information may be transferred or disclosed to a purchaser or prospective purchaser in the event of a sale, assignment, or other transfer of all or a portion of our business or assets.
5. Cookies and Similar Technologies
We and our third-party partners use cookies and similar technologies (e.g., web beacons, pixels, ad tags and device identifiers) to recognize you and/or your device(s) on, off and across different Services and devices. This helps us to provide you with the best possible experience when you browse our website and allows us to improve our site. For detailed information on the cookies and similar technologies we and our third-party partners use, the purposes for which we use them, and how to disable them, see below. You can also visit allaboutcookies.org to learn more about managing cookies and similar technologies.
We automatically collect information through the use of cookies. Cookies are small text files stored by your Web browser. Cookies allow us to identify and authenticate visitors, track aggregate behavior, and enable important site features (such as storing items placed in your shopping cart between visits). For instance, we or authorized third parties may use cookies to help maintain to help maintain the integrity of video statistics, prevent fraud and to improve the site experience.
We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. We use session cookies to improve your shopping experience as you browse through the site. A persistent cookie remains on your hard drive for an extended period of time. We use persistent cookies to maintain your login information so that your cart and login remain available when you return to the site. We also contract with analytics services and third-party advertising companies to collect similar information for specific purposes. The use of cookies by our partners is not covered by this Privacy Policy.
Web beacons, also called pixel tags or tracking pixels, are invisible images as small as 1×1 pixel in size that are embedded in web pages and emails, requiring a call (which provides device and visit information) to our servers for the pixel to be rendered in those web pages and emails. We use pixels to learn more about your interactions with email content or web content, such as whether you interacted with ads or posts. Pixels can also enable us and third parties to place cookies on your browser.
Local storage enables a website or application to store information locally on your device(s). Local storage may be used to improve your experience, for example, by enabling features, remembering your preferences, and speeding up site functionality.
We also use other tracking technologies, such as mobile advertising IDs, device fingerprinting, and tags for similar purposes
Advertisements that appear on our website are sometimes served directly to users by third-party advertisers with whom we have agreements. They may automatically receive your IP address when this happens. These third-party advertisers may also place cookies on your computer or use other technologies such as JavaScript and web beacons to measure the effectiveness of their ads and to personalize advertising content. Doing this allows the advertising network to recognize your device each time they send you an advertisement to measure the effectiveness of their ads and to personalize advertising content. In this way, they may compile information about where individuals using your computer or browser saw their advertisements and determine which advertisements are clicked. Third-Party Advertisers may also serve advertisements to you on other websites, based on their tracking of what content you viewed or interacted with on our Websites, Apps, or other Okozone property. We do not have control over how these third-party advertisers use information from these technologies, nor is that activity governed by this Privacy Policy. For more information about this practice and the choices you have to restrict the information used by these companies, please refer to the ’Your Rights and Choices‘ section of this privacy policy.
Third-party advertising companies serve ads on our behalf across the Internet. They may collect information about your browsing activities through cookies on other sites, and then display personalized ads on various sites that you visit. Data collected on our websites and applications may be provided to third-party advertising partners. This information may also be provided to their demand partners for interest-based advertising.
Our Sites include social media features, such as the Facebook ’Like‘ button and widgets, the ’share this‘ widget, or interactive mini programs that run on our site. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third-party or hosted directly on our Sites. Your interactions with these features are governed by the privacy statement of the company providing it. We may post Okozone information on social media sites. Your comments and other reactions will be visible if you respond.
We also use cookies and similar technologies to gather information about the success of our ad campaigns and use of our products and services. These technologies include Google Analytics, Adobe Analytics, and others.
If you have provided our app or other apps with access to your location, our mobile advertising partners may use your location to direct advertisements to you. You can use the location features on your device to disable this personalized advertising.
We may collect personal information from your mobile device, including unique advertising identifiers and the names and IDs of apps you have installed, as well as information about how you use our mobile applications and other unaffiliated applications. We and our partners use this personal information to enable interest-based advertising you receive through our Services and within third-party apps and other marketing channels.
We use web analytics tools to improve the user experience of our Services. These tools use cookies and similar technologies to collect and analyze information about user behavior on the Services, such as mouse movements, clicks, user inputs, scrolling, access times, visit duration, pages viewed, IP address (including approximate location), operating system, and page reloading. This information helps us understand what works and what doesn’t work for users of the Services and allows us to identify and fix technical issues that may be hindering the functionality of the Services. The web analytics tools do not record users’ experiences with the Services, but rather help us reconstruct the user experience to better understand where users may be encountering problems.
6. How We Protect Your Personal Information
Security:
We implement appropriate security safeguards designed to protect your Personal Information. However, no method or transmission over the internet or electronic system is completely secure, so there is no guarantee that data may not be accessed, disclosed, altered, or destroyed in connection with a breach of our physical, technical, organizational, or managerial safeguards.
Choosing a Password:
When you register as a user and create an online account on our Website, you will be prompted to select a personal password. To maximize your level of protection, you should choose a strong and unique password. You are solely responsible for maintaining the secrecy of your password and any account information.
7. Links to Third-Party Websites
Links to third-party websites are provided as a convenience to you. Once you leave our website, we neither control nor have responsibility for third-party sites, their content, or their privacy practices. We encourage you to read the terms and conditions and privacy policy of each third-party service that you access or utilize. Some of our pages utilize framing techniques to serve content from our partners while preserving the look and feel of our website. Please be aware that you are providing your Personal Information to these third parties and not to one of our websites.
8. Retention of Personal Information
We retain your personal information only for as long as is reasonably necessary to fulfill the purpose for which it was collected. However, if necessary, we may retain your personal information for longer periods of time, until set retention periods and deadlines expire, for instance where we are required to do so in accordance with legal, tax and/or accounting requirements set by a legislature, regulator, or other government authority.
To determine the appropriate duration of the retention of personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information and if we can attain our objectives by other means, as well as our legal, regulatory, tax, accounting, and other applicable obligations.
Therefore, we retain personal information for as long as you use our services for the purposes explained in our Privacy Policy, including maintaining a user account. When you discontinue the use of our services, we will retain your personal information for as long as necessary to comply with our legal obligations, to resolve disputes and defend claims, as well as for any additional purpose based on the choices you have made, such as to receive marketing communications.
Once retention of your personal information is no longer necessary for the purposes outlined above, we will either delete or de-identify the personal information or, if this is not possible (for example, because personal information has been stored in backup archives), then we will securely store your personal information and isolate it from further processing until deletion or deidentification is possible.
9. Your Rights and Choices
Consistent with applicable law, you may exercise privacy rights described in this section such as Right to Access, Delete or Correction of your Personal Information.
Please note that some of the rights may vary depending on your state of residence. These rights are described below.
Rights Regarding Your Personal Information
Depending on your jurisdiction, you may have the right, in accordance with applicable data protection laws
10. Children’s Privacy
Our Services are designed for and directed at people 13 years of age or older. We do not knowingly collect information from children under 13. If Okozone learns that a child under the age of 13 has submitted personally identifiable information online, it will take reasonable measures to delete such information from its databases and to not use such information (except where necessary to protect the safety of the child or other as required or allowed by law).
SHOP HERE WITH US
Our online store offers a wide variety of digital products to suit your needs. From software to eBooks, Our products are handpicked by our experts to ensure that you get the most reliable and high-quality products on the market.
We offer competitive prices and regular promotions to give you the best value for your money. Shopping with us is easy and secure, and our customer service team is always available to assist you with any questions or concerns you may have. By shopping with us, you can enjoy the convenience of digital products while receiving excellent customer service. Browse our selection today and see why we are the go-to online store for digital products.